Estimt ("Estimt," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using Estimt.com and our related services (collectively, the "Services").
This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, information collected automatically when you use our Services, and information received from third parties.
Information You Provide
- Name
- Email address
- Phone number
- Business name
- Business address
- Service area
- Property address
- Project information
- Home-service information
- Photos or other information submitted for an estimate
- Account login information
- Payment and billing information
- Communications with Estimt
- Information submitted through forms
- Information provided when requesting an estimate, quote, contractor, or service
- Information provided by contractors regarding their services, pricing, availability, and business
Please do not submit sensitive personal information that is not necessary to use the Services.
2. Automatically Collected Information
When you access Estimt, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General geographic information
- Usage and interaction information
- Cookies and similar technologies
We use this information to operate, secure, analyze, and improve our Services.
3. How We Use Your Information
We may use information we collect to:
- Create and manage your account
- Provide estimates and related services
- Connect homeowners with home-service professionals
- Help contractors manage leads and customer information
- Process payments and transactions
- Communicate with you about your account or requests
- Respond to customer-service inquiries
- Improve Estimt and its features
- Personalize your experience
- Analyze usage and performance
- Detect, prevent, and investigate fraud, abuse, or security incidents
- Maintain the security and integrity of our Services
- Send marketing communications where permitted by law
- Comply with legal and regulatory obligations
4. AI and Automated Technologies
Estimt may use artificial intelligence, machine-learning technologies, and automated systems to assist with estimates, recommendations, content generation, project information, or other features.
AI-generated estimates are intended to provide an informational starting point and may not represent the final cost of a project.
Actual project costs may vary based on labor, materials, site conditions, measurements, permits, local requirements, contractor pricing, and other factors.
You should not rely solely on an AI-generated estimate when making a financial or contracting decision.
5. How We Share Information
We may share information when necessary to provide the Services or for legitimate business purposes.
This may include sharing information with:
- Home-service professionals when you request to be contacted or matched
- Service providers that help us operate our website and business
- Payment processors
- Hosting and infrastructure providers
- Analytics and security providers
- Customer-support providers
- Professional advisors
- Government authorities when legally required
- Parties involved in a merger, acquisition, financing, reorganization, or sale of assets
We do not sell your personal information for money in the ordinary course of operating Estimt.
6. Contractors and Service Providers
If you submit information requesting an estimate, quote, or contractor connection, Estimt may provide relevant information to participating contractors or service professionals so they can respond to your request.
Once your information is provided to a third-party contractor, that contractor's own privacy practices may apply.
7. Cookies and Tracking Technologies
Estimt may use cookies, pixels, local storage, analytics tools, and similar technologies to:
- Keep the Services functioning
- Remember preferences
- Understand how users interact with our website
- Improve performance
- Measure marketing effectiveness
- Detect security issues
- Provide relevant communications and advertising where permitted
You may be able to control cookies through your browser settings.
8. Communications
If you provide your phone number or email address, we may use it to communicate with you regarding:
- Your account
- Estimates
- Service requests
- Contractor communications
- Transactions
- Customer support
- Important service announcements
Where permitted by law, we may also send promotional communications.
You may opt out of promotional emails by using the unsubscribe instructions included in those communications.
For SMS communications, standard message and data rates may apply. You may opt out of marketing text messages by following the instructions provided in the applicable message.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, application, electronic transmission, or storage system can be guaranteed to be completely secure.
10. Data Retention
We retain information for as long as reasonably necessary to provide our Services, maintain business records, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and fulfill other legitimate business purposes.
Retention periods may vary depending on the type of information and how it is used.
11. Children's Privacy
Estimt is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request information about how your information is collected or used
- Opt out of certain marketing communications
- Exercise other rights provided under applicable privacy laws
To submit a privacy request, contact us at info@estimt.com.
We may need to verify your identity before completing certain requests.
13. California Privacy Rights
If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on applicable law, these rights may include the right to know, access, correct, delete, or limit certain uses of personal information and the right to opt out of certain forms of data sharing or targeted advertising.
Estimt will not discriminate against you for exercising privacy rights provided by applicable law.
To submit a California privacy request, contact: info@estimt.com.
14. Third-Party Websites
Our Services may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date at the top of this policy. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy, to the extent permitted by law.
16. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Estimt
Los Angeles, CA
Email: info@estimt.com
Estimt.com